
Online Counseling / Phone Counseling
Email nirvanacounselling@shaw.ca to set up your FREE 30 minute counseling consultation
- Is it difficult to find the time to attend in-person counseling sessions because of your work schedule or transportation limitations?
- Would you prefer the convenience of obtaining professional help from the comfort of your own home?
- Do you live in a remote area that lacks the professional services you seek?
If you answered yes to any or all of the above, then online counseling or phone counseling might be a great alternative to in-person counseling.
What is online counseling and phone counseling?
The two main types of online counseling include email counseling, or real time online chat (either written or verbal) between a client and counselor either with or without a webcam. Email counseling works well for clients who prefer time to process questions and respond at their leisure. Online counseling such as skype, or other software programs that allow real time connection, allows for a more similar interaction as what one may experience in a face-to-face session.
Phone counseling (with or without video) is a successful way of reaching people in need of professional help that may not be able to attend in-person sessions and/or prefer the added degree of anonymity. It allows people an opportunity to get the support, guidance and help they need in the comfort of their own homes or while traveling. Phone counseling is also a great alternative for individuals struggling with anxiety disorders as it allows clients to be in their familiar environments, which can help decrease the anxiety already often felt when seeking counseling.
To learn more about phone or online counseling…click here.
How does online counseling or phone counseling work? 
Phone sessions are conducted using either a mobile phone or landline. If this is your preferred method, you do not need to download Skype.
If you prefer Video Calls, sessions are conducted using Skype software which is free to download. Skype offers free video calls from Skype to Skype users. Skype counseling provides you with more flexibility in scheduling appointments, is more cost effective, and allows you to feel as though you are face-to-face with your counselor. It also offers a non-verbal real time chat.
Additional information to use Skype:
- 1) Download Skype for free: http://www.skype.com/intl/en/
- 2) Contact Candice at nirvanacounselling@shaw.ca to set up a day/time, and length of your appointment.
- 3) Make payment: http://www.nirvanacounselling.com/payments/
- 4) Add Nirvana Counselling or Candice’s Skype name: Candice0833 to your contact list in Skype.
To schedule a Online Counseling session, contact Candice at nirvanacounselling@shaw.ca.
You must be at least 18 years of age to legally consent to phone or online counseling services with Nirvana Counseling.
**Please note: Due to the potential for technical issues, if a call is dropped or lost, depending on your preference, the length of time remaining will be added once connection is re-established or added to a session at a later date.
Is online counseling and phone counseling confidential?
Protecting your identity is of great importance and all precautions are implemented. However, guaranteeing 100% protection is not possible with online or phone counseling especially since the clinician has no control over what happens on the clients end. Securing your privacy on your end is the client’s responsibility.
Candice Hague is a member in good-standing with the BC Association of Clinical Counselors(BCACC). The BCACC came out with a “New Code of Ethical Conduct and Standards for the Use of Technology in Counseling.” This can be viewed publically at http://bc-counsellors.org/general/code-of-ethical-conduct-and-standards-of-clinical-practice#technology.
Important Disclaimer:
Nirvana Counseling’s online counseling services are not an emergency or crisis line service. If you are experiencing severe emotional or mental distress and/or are feeling suicidal, please contact your local crisis line or dial 911 to request emergency services.

Call today for your FREE 30 minute phone or skype consultation
1-250-889-0833

